The IPFire project is using an application called Bugzilla for tracking bugs. It is located at: https://bugzilla.ipfire.org/. Bugzilla helps developers record bugs and track work to rectify them. Bugs are more likely to be rectified quicker if the bug is fully and accurately described.
- How to write a good bug report?
- How to report bugs effectively (link from kernel doc)
- To get access to Bugzilla and more just create a account, if not already done.
A bug has to go through various states until it can be regarded as resolved. This is called a workflow which is defined over here:
Where not to report bugs
The support forums are what there name is. They are just there for support. They are not a resource to report bugs and just leave it there. There are so many posts made on a day and nobody can crawl through all of them and extract bugs from them. If you want to see a bug fixed and you are sure it is actually a bug, open a bug report on the bugtracker.
Mailing lists are not a resource for reporting bugs, either. The reasoning behind that is similar to the support forums. You can however get in touch with people there who can help you to confirm that something is a bug.